FAQ

The Zoo from A to Z

Admission price & discounts
Planning your visit
Zoo infrastructure
Children in the zoo
Not permitted
Animals
Support
General information about the zoo

Admission price & discounts

Are there half-day, 2 hour or evening tickets?
Can I visit the zoo for a second time on the same day with my day ticket?
Are there reduced ticket prices for students, senior citizens, and those rendering their military or community service?
Are there reduced ticket prices for those receiving minimum pension?
Are there reduced ticket prices for disabled persons?
What facilities are offered for the disabled?
What is the yearly ticket?
What happens if I forget or lose my yearly ticket or if it is stolen?
What is the Zoocard?
What regulations apply to accompanying persons for schools and kindergarten groups?
At what age do children have to pay for admission?
Is there a family ticket?
Are journalists granted free admission?
Are childminders granted free admission?

Planning your visit

What are the zoo`s opening hours?
Where can I park my car?
How do I get into the zoo?
Where can I obtain a zoo plan?
Can dogs be taken into the zoo?
Can I take my bicycle with me?
Is it allowed to film and take photos in the zoo?
How do I get from the zoo to Schönbrunn Palace?
As a journalist who should I contact?

Infrastructure in the zoo

Can I get something to eat and drink in the zoo?
Where is the central place of contact for visitors?
Who should I contact if I have lost something in the zoo?
Are there deposit boxes?
Can I buy souvenirs in the zoo?
Is there a first-aid service?
Can I pay with my debit and/or credit card in the zoo?
Where can I find drinking water in the zoo?
What about the train running in the Palace Gardens and the zoo?
Can parts of the zoo be rented for events?

Children in the Zoo

At what age do children have to pay for admission?
From what age can children visit the zoo unaccompanied?
Is there a family ticket?
Can I rent a toy wagon?
Where can I find nappy-changing tables?
Are there possibilities to warm baby food?
Are childminders granted free admission?

Not permitted

Am I allowed to feed the animals?
Are dogs allowed in the zoo?
Can I take my bicycle with me?
Why are balls and balloons forbidden in the zoo?

Animals

How many animals live in the zoo?
When can the most animals be seen?
Can I stroke the animals?
How do I find the animals?
Which animals can I watch being fed?
Can I hand in animals at the zoo?
Can zoo animals be rented?
Can I have the feathers or the hide of dead animals?

Support

Is it possible to work as a volunteer in the zoo?
Where can I find job offers?
Who should I contact if I want to make a donation or bequest to the zoo?

General information about the zoo

Who does the zoo belong to?
How large is the zoo?
How old is the zoo?
How many animals live in the zoo?
How many people work in the zoo?